Using Phone cards
General consumer advice
Pre-Paid phone cards can appear complicated due to all the different brands and competitive rates. But once you know what you want from a phone card the process is simple.
For long calls: If you plan to spend an extended period of time on one phone call it is recommended that you firstly find a card with a low per minute rate. Cards with lower rates generally have a connection fee, allowing for the low rate, which makes them cost effective for longer phone calls. Off peak periods generally offer a cheaper rate during a set time but not all of the off peak times will suit your calling needs so ensure you are aware of when the advertised rates are available.
For short calls: If your phone calls will be short, it’s recommended to avoid connection fees and simply find the best rate for your destination. Ensure that you always read the Terms and Conditions so that you are aware of any extra costs, including off peak surcharges.
How to use: Using your card is made easy with all the instructions indicated in a step-by-step process. Simply call your local access number as indicated on card, select the language, then enter your PIN and dial the number you wish to call.
Who to choose?
- Established companies
- With full customer service
- With quality lines and telco links
- With large distribution network so you can buy conveniently.
Many companies have come and gone and some whom appear to offer better, cheaper rates. Don’t be fooled, always read the fine print and use a brand that is well known and has a long-standing history in the market place.
Ensure your chosen card has a strong presence in the phone card industry and offers a high quality of service including 24 hour, 7 days a week customer care, quality lines and long standing partnerships within the telco industry.
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